Comings and Goings
It's that time of year where we have so many tours coming and going it's hard to keep track! I actually have to check each day to see who's going where, who is already somewhere and who's due back! It seems from the questionnaires that the vast majority of people are more than satisfied - the "excellent" box gets lots of ticks which is gratifying. We're certainly not perfect but we really do try our very best and it's good to know that it mostly works well.
The newsletter has had a good response - phones and emails were red hot yesterday. I've just sent it through to Rich (my webmaster) for posting, so it should be on the website later today with any luck. Apart from that there's just so much to do for the brochure that I can't see how it can possibly get out on time - but Karon says I say that every year and it always does. It's the sheer volume of detail which can be overwhelming and it's not helped by people not replying to emails - at the moment I'm waiting for something like 70 replies! Very frustrating.
By the way - you know last time I said the Ospreys were back but I hadn't seen them? Well, that's been put right. I walked round that way on Sunday evening and, as I passed, she got up off the nest and flew around a bit before returning to settle again. It was almost as if she wanted a good stretch and then duty called. And talking about duty calling, I think it's about time to get back to that brochure.
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